Contact Center
Contact Center establishes a key link between an organization and its customers. Be it inbound, out bound or non-voice; excellent customer services packaged with robust technology is the only way to enhance customer loyalty and retention. NYN’S 4 International is an accomplished BPO services provider that has never compromised on quality. NYN’S 4 International has extensive experience in hosting and managing international outsourced contact center projects. Currently, NYN’S 4 International is delivering its International Information Technology Call Center Based services to a number of clients from various business verticals. Through a robustly defined framework, every call is handled as per defined service levels and built in quality processes help in ensuring that every interaction with our client’s customers results in a meaningful outcome.
The team behind NYN’S 4 International Contact center solutions is equipped with latest technology and has made themselves a benchmark for the industry. At NYN’S 4 International, we believe in delivering the best and this has been duly recognized by our prestigious clientele as well as various business monitoring autonomous bodies.
What we Offer in our Contact Center?
- We offer great inbound customer call experience
- We engage your customer through various mediums, including phone call, live chat, SMS, Emails
- Every interaction with your customer is customized as a unique experience, based on your business needs and defined service levels
- We make outbound calls to help you build up Sales Pipeline, do customer surveys, set- up appointments, support customer life cycle management
Best part in outsourcing contact center from NYN’S 4 International is that we have a number of different teams which possess different accents like US, British and South Asia. You can hire any team depending upon your needs. On your special request and dedicated needs, we can also hire a completely new teams which can cop up with your diverse needs and expectations of outsourcing.